Payments
Collection Procedure
Pay orders / Demand Drafts are collected for DHA CITY KARACHI against dues/Installments, design studio fee, demarcation fee, Surcharge, restoration charges, membership fee, transfer fee and other charges through following 4 different ways: –
Collection through Cash Counter (DHA Head Office)
Pay orders / Demand Drafts are collected at DHA City Cash Counter in DHA Head office through following ways;
- By Post to DHA Head Office.
- By personally visit of the members to DHA Head Office.
It has been noted that 75% of total collection amount received in DHA Head Office through Cash Counter and by post.
Collection through Banks
Members deposit their dues (installments / surcharge) in following designated banks through specialized deposit slips placed in the bank branches.
- Askari Commercial Bank
- HBL Bank
- MCB Bank
- Standard Chartered Bank
These banks collect the dues and send MIS Report to DHA Karachi very next 2 to 3 days.
Direct Transfer Facility (For Overseas Members of DCK)
Members transfer their dues in DHA Karachi Silk Bank Account.
Online Payment through Credit Card (Master / Visa)
Members also pay their dues through Credit Card (Master / Visa).
Collection Processes
Collection through Cash Counter (DHA Head Office)
Payments are accepted in favour of “DHA City Karachi” against plots installments, surcharge, membership fee and transfer fee etc.
- By Post to DHA Head Office
- Pay order received in DHA I & CC dept. from member
- I & CC dept. hand over Pay order cash counter concern staff very next day
- Counter staff ensure the details of member is correct (i.e., Name, file No, membership No,) before making of receipts
- Counter staff made receipts as per details provided by member and print 3x copies of receipts
- 1x copy are dispatches next day to member along with “post receipt letter”
- 1x copy are send to T&R Dte for file record
- 1x copy are bind for finance record
- By Personally visit of the members
- Member visit to DHA Head office along with pay order at cash counter
- Counter staff ensure the details of member is correct (i.e., Name, file No, membership No,) before making of receipts
- Counter staff made receipts of member and print 3x copies of receipts
- 1x copy are hand over to member at same time
- 1x copy are send to T&R Dte for file record
- 1x copy are bind for finance record
- At the closing hours cashier generates the instruments summary through software system and reconcile with physical pay order in hand.
- After reconciliation, physical pay order is hand over to bank staff by head of cash counter staff.
Collection through Banks
Members deposit their dues (installments / surcharge) in following designated banks through specialized deposit slips placed in the bank branches.
- Askari Commercial Bank
- HBL Bank
- MCB Bank
- Standard Chartered Bank
Processes
- Members visit to designated bank branch for depositing their dues (installments / surcharge)
- Members fill pre-printed deposit slip with compulsory field (i.e. Name, membership #, file #, CNIC#)
- Banks deposited amount in DHA City Karachi account & enter compulsory member’s details in system.
- Banks forward Details MIS in xlx format to DHA through email next 2 to 3 days
- After receiving Bank MIS Data from banks Finance staff retrieves Bank MIS data from external e-mail PC
- Verification Bank MIS Data with DHA City Financial management system software (i.e. File # , membership# , inst # )
- Formatting of Excel sheet (as per PIMS Software’s requirement)
- Uploading Bank MIS Data in PIMS software
- Bulks Posting of Entries (Batch posting) approx 60% of data are posted
- Individual Posting of Entries against multiple installments reaming 30% of data are posted to this activity
- Approx 90% data are posted through above mention activities and 10% are remains un-posted due information mismatch, incorrect or not provided.
- Reaming 10% un-posted data are subsequently posted when verified from members through query
Direct Transfer Facility (For Overseas Members of DCK)
Members transfer their dues/Installments in DHA Karachi Silk Bank Account.
Online Payment through Credit Card (Master / Visa)
Members also pay their dues/Installments through Credit Card (Master / Visa) bank.
Preparation of Payment Receipt
Payments in connection with clearance of plot dues, payment of fee on various accounts, license fee and rent etc., are only acceptable through Pay Order / Demand Draft in favour of “Pakistan Defence Officers Housing Authority Karachi” / DHA Karachi at Cash Counter /Finance Directorate. Payment through cheques and cash are discouraged, however payment through these modes may be accepted in exceptional/special circumstances.
- Cashier while accepting payments from members ensures that plot /property / shop No. , etc. , on the back of Pay Order / Demand Draft has been mentioned.
- I/c Cash Counter responsible to ensure clearance of outstanding dues in full as it is pre-requisite before acceptance of any service fee e.g., Transfer /Mutation, Completion Plan, Fee for B /C lease etc.
- Before leaving cash, counter members are asked to check acknowledgment receipt carefully and ensure that Membership No. , Name of Owner/member, Plot no. location and amount correctly mentioned therein, any change thereafter can be made on a written request and after thorough scrutiny of file and will be subject to satisfaction of the concerned authorities.